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Phone stolen abroad

JMedina
Level 1: Joiner
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Hi, my husbands phone was stolen yesterday. I need to report and claim

but don’t have the IMEI and no idea how to get it as the phone is gone. No paperwork at the moment. Any ideas? Thank you 

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Cleoriff
Level 94: Supreme
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Hi @JMedina 

Follow the info in this guide Guide: Lost or Stolen O2 Device? - How to Report it 

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
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Registered:

Hi @JMedina 

Follow the info in this guide Guide: Lost or Stolen O2 Device? - How to Report it 

Veritas Numquam Perit

Girl in a jacket
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MI5
Level 94: Supreme
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@JMedina 

Report it to O2 and they will have the details of the phone used on the network Guide: Lost or Stolen O2 Device? - How to Report it 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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