Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! Roaming and using my phone in Poland

Hi, Do I have to add any Bolt Ons to use my data, sending messages and answering/making calls for FREE in Poland? What is my rate (per minute)for calls from UK to Poland?

Julia01 by Level 1: Joiner
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Resolved! Is Jersey in the Europe Zone

Can someone confirm if Jersey is on the O2 Europe Zone as in some places it says yes and other say no. I have O2 Pay monthlyIt seems to imply on this page it is https://www.o2.co.uk/help/pay-monthly/roaming-in-europe

Resolved! Returning a phone

Hi guys, I have just recently upgraded and need to send my device back to get some money for it bu ur don’t know to send it back, can anyone help me on this ?

Michael10 by Level 1: Joiner
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Ordering Apple Watch problems

 Hi, I am trying to purchase an Apple Watch on the website. However when I get to checkout and sign in the title of the page says choose number to connect Watch to, however underneath it says you don’t have any pay monthly plans to connect to, even t...

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Luke1994 by Level 1: Joiner
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Low 4g data rate

I’ve been with O2 for a few years. Everything has been ok until a few months ago when my 4g data speed at home has dropped, typically 2M or less. I have the My Network app which consistently reports higher speeds than Opensignal. It regularly says sp...

Jayveel by Level 1: Joiner
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Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
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Resolved! O2 Accessories Support

Where on earth do I talk to someone about an accessories order I made? The support section of the website sends you around in circles. No one on O2 phone support seems to know the accessories store even exists. Orders always get cancelled but the mon...

gemstone by Level 1: Joiner
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