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Pay disconnected bill

Anonymous
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I was living in the UK and ended up having to return to my home country due to family reasons. I had a contract with o2 which has now come overdue and is needing payment. The bill is disconnected and won’t allow me to pay online. Is there a bank account that I am able to transfer funds to to cover the outstanding monies due?
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MI5
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Our help thread here should answer your questions https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-can-I-pay-my-bill/ba-p/1014090
If not, you need to call customer service http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
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Our help thread here should answer your questions https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-can-I-pay-my-bill/ba-p/1014090
If not, you need to call customer service http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Cleoriff
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jonsie
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It's almost certain that you will need to call. Once the phone has been disconnected they usually need to speak to you. Shame there was no direct debit in place. 

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kathreen
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Hi Ashley. I am in the same trouble. I have been got the disconnected bill which I cannot pay unfortunately in Poland, where I am staying currently (before I lived in England). I tried to make contact with any staff but alas everyone is busy at the moment. Would you mind please help me at any way with advice with this problem? I will be really thankful for your aim. Thanks a lot. Kathreen

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Cleoriff
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kathreen
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I appreciate your advices but I have still one more question. What number is to O2 payment in England from Poland. I cannot being connected. Thank you for your answer.

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MI5
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@kathreen wrote:

I appreciate your advices but I have still one more question. What number is to O2 payment in England from Poland. I cannot being connected. Thank you for your answer.


Answered here https://community.o2.co.uk/t5/Other-Products-and-Services/trouble-with-the-disconnected-bill/m-p/118...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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