cancel
Showing results for 
Search instead for 
Did you mean: 

Overdue order

PenfoldCS
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Has anyone else been waiting for their Galaxy Ear Buds2. I ordered some on the 7th December and I've still not had them. So far 02 have been really unhelpful. 

Message 1 of 3
367 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 148722 Posts
  • 640 Topics
  • 28438 Solutions
Registered:

@PenfoldCS 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 3
364 Views
2 REPLIES 2

MI5
Level 94: Supreme
  • 148722 Posts
  • 640 Topics
  • 28438 Solutions
Registered:

@PenfoldCS 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 3
365 Views

mrkma
Level 1: Joiner
  • 3 Posts
  • 0 Topics
  • 0 Solutions
Registered:

A lot of us are in the same position. I was told by an O2 op on Facebook they were due a stock delivery on the 20th but still haven't received a delivery note myself.

 

I ordered on the 2nd December. Received a black pair a week or so ago but not the other white pair.

Message 3 of 3
327 Views