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Security text sent to wrong number

_JS
Level 1: Joiner
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Registered:

Security texts are going to the wron number. The webpage and app have my correct number, but the number quoted in the notification of a security text is different. I did transfer my number from another provider, and assume the incorrect number is the orginal sim card number.

How to I get it corrected, how do I contact O2?

Thanks

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madasaf1sh
Level 77: Grand Master
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Registered:

@_JS 

 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

 

Thanks, 

 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 77: Grand Master
  • 11708 Posts
  • 64 Topics
  • 3178 Solutions
Registered:

@_JS 

 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

 

Thanks, 

 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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_JS
Level 1: Joiner
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Registered:

Thank you, I will try that. 

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