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RoseBud
Level 1: Joiner
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on ‎13-05-2018 09:21

on ‎13-05-2018 09:21

I ordered my Samsung S8 on Friday and paid for Sunday delivery £8.99. I haven’t received any tracking details from O2 and the status online as it stands right now on the Sunday still says in process! I’d be really annoyed if I don’t receive my item today can anyone help?
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Cleoriff
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on ‎13-05-2018 10:45

on ‎13-05-2018 10:45

@RoseBud wrote:
Thanks @MI5 O2 have refunded the £8.99 and also credit my account as good will with £20. Best they can do I guess. Hopefully it comes tomorrow.

Thanks for the replies all! Have a great Sunday

Good to hear @RoseBud as said, hope all goes well tomorrow wink

Veritas Numquam Perit

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MI5
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on ‎13-05-2018 10:49

on ‎13-05-2018 10:49

That’s one bit of good news at least.
Best of luck for tomorrow and let us know when you get it please slight_smile
Welcome to the forum wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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on ‎13-05-2018 12:57

on ‎13-05-2018 12:57

Don't forget, if you don't get the despatch email, you won't be getting the phone.

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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