Everyone's busy?

mongoosekiller · ‎11-05-2018

All the phone lines and the chats are busy/down today. What's going on?

MI5 · ‎04-04-2012

8.00 am to 8.30 am is the best time to call.
It usually gets very busy after those times.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

EmilieT · ‎18-04-2018

We just checked on our end @mongoosekiller and there are some issues with the Customer Service phone lines. They are being worked on, and we'll update you when we can In the meantime, Livechat is working but very busy - Did you have a question the Community could try and help with?

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!

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