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O2 open

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Anonymous
Not applicable

on ‎10-02-2018 10:06

on ‎10-02-2018 10:06

Hey.. I am having difficulty registering for o2 open as it says my name doesnt match my payslip, but it does? Was wondering if anyone else had the same issue and how did you ressolve? Thanks in advance
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MI5
Level 94: Supreme
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on ‎10-02-2018 10:15

on ‎10-02-2018 10:15

Have a look at our help https://community.o2.co.uk/t5/How-to-guides/O2-Open-amp-Friends-and-Family-discounts-How-to-sign-up/...
Give customer service a call if still struggling
http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 152495 Posts
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Registered:

on ‎10-02-2018 10:15

on ‎10-02-2018 10:15

Have a look at our help https://community.o2.co.uk/t5/How-to-guides/O2-Open-amp-Friends-and-Family-discounts-How-to-sign-up/...
Give customer service a call if still struggling
http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Markojemo
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on ‎10-02-2018 12:43

on ‎10-02-2018 12:43

If you have a work email address it’s much easier to sort. I recently renewed my open discount and was sorted and applied within 5 mins.

Failing that is there any middle name or anything or maybe a surname spelt different? Generally for data validation the smallest variance results in rejection.
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Martin-O2
Former Staff
In response to Markojemo
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on ‎14-02-2018 11:24

on ‎14-02-2018 11:24

Hey @Anonymous how are you getting on with registering with O2 Open? 

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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