O2 Offer 3 discount schemes:
O2 Open is employer based (certain jobs qualify for discounts)
Friends and Family (F&F) applys if you have friends or family working for O2.
O2 Student Offers
All offers discount of the airtime portion of your refresh contract only.
Open is 15 or 25% depending on tariff (see T&C's FAQ )
F&F is 50%.
Student is 20%
New O2 Open Scheme from February 1st 2017.
Step 1 – Registration
Start by signing in to My O2 Open at o2.co.uk/open using
your My O2 username and password. You’ll need the five
character O2 Open company code that you’ll get from your
employer. You should ask your HR dept for this.
Code Check and confirmation process: You can text OPEN followed by the company name to 61202 and it will confirm your eligibility and the O2 Open code to use. Make sure you try different variations of your company name if unsuccessful with one version. ie, NHS, health service, health trust, etc.
Step 2 – Verify your registration
When you register, we need to confirm that you work for
the company or organisation, so you will need to give us a
valid work email address. We will send a validation link to
this email and you will need to click this link to complete
validation. Alternatively you can give us your National
Insurance number and upload a recent copy of your payslip.
We will check these details and send you an email to your
personal email address to let you know that you’ve been
validated successfully. This will take up to three days.
Step 3 – Apply your discount
Once we have verified your registration, you can log back
into o2.co.uk/open and select the number you would like the
discount applied to. Once the O2 Open discount has been
applied, it will continue for the remainder of your O2 Refresh
contract. If you upgrade to a new O2 Refresh contract, you’ll
need to re-apply for the O2 Open discount.
Latest O2 Open help pages here
For F&F the employee of O2 needs to register here http://www.o2justforyou.co.uk/ and it is their responsibilty to process the discount for you. So they will need your account details.
How to claim F&F and Student
To claim your F&F discount the employee member must confirm and process the request.
To claim your student discount text your code to 61202 from any mobile.
You will receive a confirmation text back that says you will be notified when your request is processed.
The F&F discount can also be applied to simo contracts (providing they are not already discounted by a special offer or web deal) and PAYG accounts but at all times the contracts must be taken directly with O2 (no 3rd party resellers) and notable exclusions always apply to new iPhone launches (check T&C's for full details).
If you upgrade you must also re-apply for your discount. It will not be carried forward to an upgrade or a new contract, even if in the same name.
Hope this helps in explaining the different schemes and claim processes.
Please read the FAQ's carefully as there have been other significant changes, such as no longer allowing customers to share their code up to 5 times. You can now only use it twice. Once for a Mobile Refresh contract and once for a Mobile Broadband Refresh contract.
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