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O2 mailbox full - mail is not bounced back

Anonymous
Not applicable

When an o2.co.uk mailbox becomes full, a message appears in the mailbox:

 

"Your mailbox is full! It is currently over its allowed capacity. As of now, incoming messages can no longer be received, and they are being returned to the sender indicating your mailbox is full."

 

Unfortunately, messages are not returned to the sender as they should be. This is a problem since a lot of mailboxes will be shrinking significantly as people are migrated to Sky.

Message 1 of 23
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Anonymous
Not applicable

And bullet points in this forum still don't work 😞 (at least not in Firefox)

Message 11 of 23
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perksie
Level 69: Guiding Light
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Registered:
  • Do they not?
  • I've never tried before.
  • Is it working here?
  • If not why so?

Oliver is right, bullet points don't show for me either in Firefox.

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Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 12 of 23
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Anonymous
Not applicable
  1. I wonder if
  2. numbered lists
  3. work properly

Also broken.

Message 13 of 23
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Toby
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Thanks Oliver. I'll talk to the team now.

I'll see if I can get an update on bullet point issues too.

Cheers, Toby
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Message 14 of 23
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Anonymous
Not applicable

Thanks Toby, the same issue affects numbered lists too (probably to do with formatting of <ul>, <ol> and <li> in html/css).

Message 15 of 23
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MI5
Level 94: Supreme
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  • Working
  • with
  • Chrome ?

Edit: NO 😞

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 16 of 23
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adamtemp64
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  •  test
  •  test
  •  test ie9 win 7

not working lol

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Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 17 of 23
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Toby
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Thanks for trying that guys,

I'll create a technical case

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Message 18 of 23
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Toby
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Hi guys,

So I've looked into the 'Email full' bounce back email topic and this isn't actually a feature that is used in O2 webmail. So webmail members are told that they're inbox is full, but the sender of a message to a webmail account will not receive a notification. As the service will soon be closing, its unlikely that this will be added in the short time until then.

I hope that clears it up!
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Message 19 of 23
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Anonymous
Not applicable

Toby,

 

When a mailbox becomes full, the mailbox owner gets this message: "Your mailbox is full! It is currently over its allowed capacity. As of now, incoming messages can no longer be received, and they are being returned to the sender indicating your mailbox is full."

 

So this text was wrong all along?

Message 20 of 23
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