O2 Priority Account Suspended

[Anonymous]

Can anyone help,

I've had my Priority account suspended as I typed my password in wrong too many times.

I've phoned customer service and emailed to no avail.

any help would be amazing as this is really frustrating. Thanks

Dan

[Anonymous]

Same problem; priority moments account suspended. Long phone calls to Bt to no avail; operator stated that they would 'email head office and reply to me within 14 days by email' - No response now 28 days later.

Hard to make sense of this. Any one at Bt got any suggestions? Dan, did you get this sorted and if so, how?

[perksie]

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@Anonymous wrote:

Can anyone help,

I've had my Priority account suspended as I typed my password in wrong too many times.

I've phoned customer service and emailed to no avail.

any help would be amazing as this is really frustrating. Thanks

Dan

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Only O2 customer services can sort this out for you.

[perksie]

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@Anonymous wrote:

Same problem; priority moments account suspended. Long phone calls to Bt to no avail; operator stated that they would 'email head office and reply to me within 14 days by email' - No response now 28 days later.

Hard to make sense of this. Any one at Bt got any suggestions? Dan, did you get this sorted and if so, how?

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I doubt BT would be any help!

[Anonymous]

I have had the same problem, it's crazy difficult to try and get it sorted, can anyone from 02 help us?

[Toby · Accepted solution]

Hi guys, please send me a Private message if you are having this issue

Cheers, Toby

[Anonymous]

Hi all, how do I find Abs or is it now Toby? After hours spent on this frustrating suspended moments password lark. And several calls to not trained customer services "use the pop up box" which as you all know turns out to be vitual Lucy who doesn't recognise your question, I'm just argggghhhhh right now. Any found this site, in which I have obviously registered in hope to finally be able to resolve this nonsense of suspended account as yes entered password wrong.

Rant over could someone please help!?!

[perksie]

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@Anonymous wrote:

Hi all, how do I find Abs or is it now Toby?

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Click Toby's name in the box on the left in the post above yours, then if you look to the right on the page that appears you will see "Send this user a private message".

[jonsie]

http://community.o2.co.uk/t5/notes/privatenotespage/tab/compose/note-to-user-id/60444