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O2 Open discount - does it work for contracts > 24months?

pgn
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Now that O2 Refresh can be customised, extending a contract out to 36 months if desired, does the availability of O2 Open discount also match the term chosen?

 

I notice the recently announced O2 Offers pages default a new Pay Monthly offer to a 36-month contract to keep the figures low...

 

20**Personal info** 18_48_25-Pay Monthly Mobile Phones, Contracts, Offers & Deals _ O2.png

 

Anyone tried lately to use O2 Open on a new longer-term (more than 24 months) Pay Monthly contract?

 

From the O2 Open Aug-2016 Ts&Cs page here:

 

   4.10 Airtime Discounts will remain in place for the duration of the Qualifying Contract up to a maximum of 24 months (“Offer Period”). If you leave O2, or your Qualifying Contract is terminated for any reason, including upgrading to a new Qualifying Contract, then the O2 Open Airtime Discount will stop. If you change to a new or upgraded Qualifying Contract, Eligible Employees will need to re-apply for a new O2 Open Airtime Discount meeting all the criteria of joining the Scheme that may apply at that time.

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pgn
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@Martin-O2 wrote:

Hey guys I'll get some clarification on this one first thing next week! 


Super, that would be appreciated, thank you.

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pgn
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@Martin-O2 wrote:

Hey guys I'll get some clarification on this one first thing next week! 


Any update on this yet, @Martin-O2?

 

I get a one-shot code from my employer's perks website for O2 Open discount, and I need to be sure it works if I have to tailor the contract duration to get the monthly Device Plan and Airtime combo down below a certain amount a month (allowing for the odd SMS to non-UK numbers, and the April RPI increase, of course!).

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Martin-O2
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Not yet @pgn. Things have been moving a little slower due to the Christmas period but I'll chase this up for you today. wink

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pgn
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@Martin-O2 wrote:

Not yet @pgn. Things have been moving a little slower due to the Christmas period but I'll chase this up for you today. wink


Thanks!  I can't imagine O2 would have overlooked the change from 12/24 to (up to) 36 month contracts in a product as widely used as O2 Open.

 

But that's not to say the person in the O2 Shop or O2's own online ordering system would see it the same way... rolling_eyes

 

Computer-says-no.jpg

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Martin-O2
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hey @pgn I've received a reply and I can confirm that O2 Open will cover whichever term you select between 3 to 36 months. wink

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MI5
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Good to hear @Martin-O2
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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adamtemp64
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Just checked mine only a 23 month term but the pop up wording reflects @Martin-O2 comment

5D03BB99-370C-495F-8F30-853F0F6435F3.jpeg

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pgn
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Thank you for confirming, @Martin-O2.

 

As my last device plan payment comes off this month, I'll be looking around for the best combination of up-front payment, monthly repayment plan cost and tariff to get me a OnePlus 6T (purple this year?) in the next couple of weeks.  The O2 Open discount rate duration is another factor in that giddy mix, now laid to rest.thumbsup

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adamtemp64
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@Martin-O2 The wording in my picture could do with an update the blue box popup

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