Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! Phone services blocked: email stating payment required 14 days before bill date

Good evening,I am a pay monthly customer who has a good track record with bill payments, I pay by direct debit and I don’t think I’ve been late on a payment In 6 years or so.I donated money to children in need on Friday night via the quick code provi...

Resolved! O2 open for friends & family

Please can someone advise how I add the discount for my husband with my work discounts.Have been advised that we both get 25% each. Have managed to do mine but when I try and do his it obviously won’t let me do it the same way as it’s my national ins...

Buddy by Level 1: Joiner
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Resolved! Number wasn't activated

Hello,my number wasn't activated and. Mustbe activated by 20.10.2018. Today is 15.11So what have I do? How can I activate the Sim-number if I do live in abroad.Thanks 4 your help advanse.

Number by Level 1: Joiner
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Resolved! Wifi Calling on phone purchased externally from O2?

Recently moved house and have absolutely no signal on any frequency - I am currently using a Sony Xperia Z5 Compact (original contract expired, now using device on Sim Only plan) which whilst it supports WiFi Calling as standard, O2 don't support the...

Can't redeem Office 365

I received a code for Office 365 with my new iPad Pro. It says to redeem visit O2.activate-code.com I enter the code, and press submit and it pops up a box with terms. the only button on the pop up is close, and that just closes. There is no way to p...

psykix by Level 2: Apprentice
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Resolved! Lost device

Hello .. yesterday I lost my device with sim card.. Can U block them?My number is [removed]. Tommorow i will contact o2 shop in Leicester.. [removed]

Erik by Level 1: Joiner
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Resolved! Unpaid

Have been meesed around since i sent my phone off i wasnt told they had my phone until 2 days after it was delivered this morning i received a email saying i will be paid the quoted amount by 5pm today have checked with my bank and they tell me no pa...

Josh by Level 1: Joiner
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Resolved! hey

I have not used my top-up voucher. Can I get a refundi was in the shop i ask the lady for a 3 network top up voucher she give me a 02 voucher i dont know what i have to do to get refund my 10 pound Thank you

kiki by Level 1: Joiner
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Resolved! How to block voicemails?

I'm still getting voicemails from a blocked number. The phone doesn't ring, the voicemail icon is the only notification.Is it possible to stop the voicemails?

KMMarie by Level 1: Joiner
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