No signal

[BY]

Have had virtually no signal for the past 4 days (since December 27th 2018). North Wales, Barmouth area. Coverage checker says there is no problem. Anyone else got the same problem? Thanks.

[MI5]

@BY Check the help here https://community.o2.co.uk/t5/How-to-Guides/How-can-I-sort-out-my-network-issues/ba-p/1014088 and report any issues through the MyNetwork app. https://www.o2.co.uk/apps/my-network

[BY]

Thanks. I have already done all of that.

[MI5]

So you get a signal elsewhere ok?

[Anonymous]

Have you tried another o2 sim

[liggerz87]

Barmouth is always been patchy either no signal or lucky to get it try turning your phone to 2g only will work for calls and txts but nothing else

[BY]

Haven't been far for the past few days. I'll be further afield tomorrow so will find out. Thanks. I'll leave it at that and contact O2 again if no improvement by tomorrow evening.

[BY]

Not a problem with the phone. We have 3 in the household and none have been getting a signal. I'll leave it at that and see what happens tomrrow. Thanks.

[BY]

Have always had a strong signal. Lost it 4 days ago. We are covered in low cloud and mist though so may be weather related. I have reported it to O2. I was just trying to find out if anyone else in the area has the same problem. We have 3 phones, none are receiving a signal. Thanks. I'll leave it now and hope it gets sorted by O2.

[Martin-O2]

How are you getting on with this one @BY? Are you still having signal issues?