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Posts: 67,795
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Registered: ‎04-01-2009

Re: O2 Ask mini review


@Anonymouswrote:

@Marjo @Martin-O2 can we have an answer on this please 



It now appears as an official bolt on........ 

IScreenshot_20180307-112947.png

 

Posts: 67,795
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Registered: ‎04-01-2009

Re: O2 Ask mini review

[ Edited ]

..... and at the moment it is showing as free. How long or forever? @Martin-O2 @Marjo.....?

 

Screenshot_20180307-113000.png

Posts: 69,068
Topics: 667
Registered: ‎14-01-2013

Re: O2 Ask mini review

1) Is it working?

2) do we know what it does?

3) Is it all guesswork?

In case anyone thinks I am asking any of the regulars, I'm not.

We now have a damn bolt on which no-one from O2 has announced.

Big deal. They can stick it!!

 

*The Game Is On*


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Registered: ‎22-08-2016

Re: O2 Ask mini review

It just gets better and better. And the silence from O2 is deafening.
Lover of all things Samsung. Currently using Samsung Galaxy S10 Plus 128gb

Level 5: Ponderer
Posts: 128
Registered: ‎17-12-2013

Re: O2 Ask mini review

This seems a positive move, but I'm puzzled why some functionality has been neutered since Tu Go...

 

Namely why can't you receive calls over wifi using it, and why can't you make chargeable calls over wifi using it?

 

My guess is that they decided to restrict it to calling UK phone numbers so they don't have to deal with the EU roaming obligation to allow calls within the same EU country that uses your allowance, as this may be technically tricky to implement/potentially vulnerable to abuse.

 

My other guess is that they don't want to allow it to recieve network calls over wifi so they don't miss out on roaming revenue..

 

Really sad they didn't release this a couple of weeks ago when I was abroad :-(

GJD
Level 6: Acolyte
Posts: 101
Registered: ‎17-11-2012

Re: O2 Ask mini review

Does anyone know if there's an update on this? I only just learned about the app today.

I've downloaded it from Google Play (vsions 9.12.10, updated on 23 Feb 2018).

I've tried making a call from it, but it says "We're creating your account. You can make VozDigital calls and send SMS from the app once your account is created". But no indication of how long that takes.

Ah well, if it does work, it could be handy in places where there's either no O2 signal, or countries where roaming charges are extortionate. To be able to receive and send SMS over wifi would be useful (free!) in this situation perhaps. If the app actually works, that is.

I agree with previous comments about O2 leaving customers in the dark. Additionally, I only learned about "O2 Travel Inclusive Zone" from a poster advert on a train last week!!

Posts: 86,579
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Registered: ‎04-04-2012

Re: O2 Ask mini review

If you ever do get it to work, it's UK only. It won't work abroad unfortunately.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
GJD
Level 6: Acolyte
Posts: 101
Registered: ‎17-11-2012

Re: O2 Ask mini review


@MI5 wrote:
If you ever do get it to work, it's UK only. It won't work abroad unfortunately.

Cripes ... you mean if you're on a wifi network abroad, you can't use it for texts to/from UK numbers? (Not so fussed about sending text messages to local numbers while abroad).

Posts: 67,795
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Registered: ‎04-01-2009

Re: O2 Ask mini review

No it definitely won't work abroad. That was the intention when binning TU....

Posts: 86,579
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Registered: ‎04-04-2012

Re: O2 Ask mini review


@GJD wrote:

@MI5 wrote:
If you ever do get it to work, it's UK only. It won't work abroad unfortunately.

Cripes ... you mean if you're on a wifi network abroad, you can't use it for texts to/from UK numbers? (Not so fussed about sending text messages to local numbers while abroad).


Same as with my EE contract.....

Tu was unique in that respect.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)