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GJD
Level 6: Acolyte
Posts: 101
Registered: ‎17-11-2012

Re: O2 Ask mini review

Hmm, so it's next to useless then. Only of marginally functional use for someone who lives in a mobile signal dead-zone (and only if they get sent "missed call" texts). In which case you would have switched networks by now (as per the reason I did from Orange to O2 in the first place 11 years ago).

I wonder what the drawing board looks like that they designed this mish-mash of an app on? There's no benefit over MyO2 if the messaging/calling functions are so limited and hit-and-miss. I'm guessing it's some sort of cast-off/hand-me-down from Telefónica in Spain (with the high version number and names like "VozDigital" for the voice calling [non-]function, voz being Spanish for voice) ... as was TuGo if I remember rightly.

Posts: 86,641
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Registered: ‎04-04-2012

Re: O2 Ask mini review

I'd like to be able to try it to decide but as I have more than one contract on my account I am prevented from doing so.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Posts: 67,940
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Registered: ‎04-01-2009

Re: O2 Ask mini review

It just makes me wonder if My O2 will eventually be retired as this just seems a direct replacement with the added bonus of wifi calling and messaging under certain conditions and where there is poor/zero network coverage. I really don't see the point of two apps doing mostly the same thing. I'm thinking the My O2 platform is either too expensive or the system can't cope with the sheer number of customers now using it?

Anonymous
Posts: 0

Re: O2 Ask mini review


@jonsie wrote:

It just makes me wonder if My O2 will eventually be retired as this just seems a direct replacement with the added bonus of wifi calling and messaging under certain conditions and where there is poor/zero network coverage. I really don't see the point of two apps doing mostly the same thing. I'm thinking the My O2 platform is either too expensive or the system can't cope with the sheer number of customers now using it?


I’m in agreement @jonsie

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Registered: ‎13-08-2008

Re: O2 Ask mini review

@jonsie But myo2 handles more than one number etc I cannot use o2 ask as I have more than one device 

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Henstridge Rural South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Posts: 69,251
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Registered: ‎14-01-2013

Re: O2 Ask mini review

If Ask is to be of benefit to all of it's customers they will have to stop being so selective. The same message has gone back to O2 I believe. Just have to wait and see. Currently (in my eyes) they are discriminating against those who pay them the most money frowning2

*The Game Is On*


Level 3: Thinker
Posts: 77
Registered: ‎12-10-2013

Re: O2 Ask mini review

I won't be using the O2 ASK app anytime soon.

Posts: 67,940
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Registered: ‎04-01-2009

Re: O2 Ask mini review


@ste064 wrote:

I won't be using the O2 ASK app anytime soon.


That's fair enough but many customers will benefit from the app.

Level 1: Joiner
Posts: 4
Registered: ‎18-11-2017

Re: O2 Ask mini review

Ok so TU went. I downloaded O2 Ask to get texts at work over wi-fi as reception isn't great. Now they are removing that part from the app! Why?! Is there a replacement coming out again that can be used?
Posts: 67,940
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Registered: ‎04-01-2009