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No buds or wireless headphones has arrived it was the deal with the phone

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lenny
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on ‎26-08-2020 23:48

on ‎26-08-2020 23:48

S20
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Bambino
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on ‎26-08-2020 23:55

on ‎26-08-2020 23:55

@lenny Did you put in a claim on the Samsung site? If you didn't, it's too late now.

https://20202.samsungpromotions.claims/gb/en/claims/o2buds/late

 

I DO NOT WORK FOR O2



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lenny
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on ‎26-08-2020 23:50

on ‎26-08-2020 23:50

hi got s20 end of July with the deal I would get the free buds and wireless head phones. How long does it take to arrive.
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Bambino
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on ‎26-08-2020 23:55

on ‎26-08-2020 23:55

@lenny Did you put in a claim on the Samsung site? If you didn't, it's too late now.

https://20202.samsungpromotions.claims/gb/en/claims/o2buds/late

 

I DO NOT WORK FOR O2



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Adib
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on ‎27-08-2020 01:27

on ‎27-08-2020 01:27

I upgraded through their app on the 3rd of August and they had a very similar offer which expired on the 4th of August but I can't see anywhere where I can claim these so called free buds? Help
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MI5
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on ‎27-08-2020 06:38

on ‎27-08-2020 06:38

@Adib 

You need to claim here https://20202.samsungpromotions.claims/gb/en/pages/o2summer/how-it-works

Read the link carefully as it gives you the dates you can apply from which is 30 days after purchase.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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MI5
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on ‎27-08-2020 06:38

on ‎27-08-2020 06:38

@lenny 

Same link for you too https://20202.samsungpromotions.claims/gb/en/pages/o2summer/how-it-works

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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