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New sim

Jack021
Level 1: Joiner
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Hi, I'm a 02 customer about to receive a new sim with a different number! 

I requested the same number as currently have, but it's not happened. 

Can I get a 02 shop to move my original number to the new sim?

TIA

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MI5
Level 94: Supreme
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@Jack021 

Yes you can or do a sim swap yourself Guide: Sim Swap: a mini guide 2017 update 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 154269 Posts
  • 658 Topics
  • 29425 Solutions
Registered:

@Jack021 

Yes you can or do a sim swap yourself Guide: Sim Swap: a mini guide 2017 update 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
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Jack021
Level 1: Joiner
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Thanks MI5

Message 3 of 4
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MI5
Level 94: Supreme
  • 154269 Posts
  • 658 Topics
  • 29425 Solutions
Registered:

Welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
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