Other Products and Services
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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No 4G just H+

I cannot connect to 4G. I have recently moved from ID mobile to which I had no issues at all, but now with O2 and nothing but problems. I haveno idea what to do and the advisors don't help at all. Any help?

Tot1984 by Level 1: Joiner
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Resolved! Scam?

Hi, been having phone calls from a number registered to O2 saying they want to reward me for my loyalty, I've put them off as I'm not sure if this is legit or a scam? Anyone else had this?

CLJ1 by Level 1: Joiner
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Can’t activate Disney+ Extra

I got 3 month free Disney+ subscription with my upgrade. But when I’m following the link to activate it nothing comes up and I only have a week to activate before it expires. I’ve tried getting hold of someone for 4 days now. Can someone please help?...

Elena3 by Level 1: Joiner
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Resolved! o2 Extras T&Cs are confusing

I recently got o2 account, and interested in the "get 3 months of Disney+ on us" offer.I did also notice Amazon Prime was an offer too, but that page didn't specifically say "get 3 months" - though the Disney+ listing on that page also didn't mention...

jj82 by Level 1: Joiner
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Resolved! Let me cancel Disney+ without having to jump through 10000 hoops

So can’t cancel through Disney+ website, can’t on here either. Tried talking to assistant yesterday to have them ask me loads of questions to verify despite being signed in before getting disconnected. Tried again to and told no one is available. So ...

Resolved! 4G Abroad

I have been having this issue for months now. Every time I go abroad and take my phone off airplane mode and attempt to use the mobile data in the Euro zone the following message is displayed on my screen ‘ Could not activate mobile data network’ ‘Yo...

Edina by Level 1: Joiner
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Resolved! Abroad usage

I am in holiday in Egypt but live in UK , I have just got notification I have accidently used £122 over my bill limit from phone calls is there anything I can please do to change my package to not pay this add on and also I have been using 4g and tex...

Maddie03 by Level 1: Joiner
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Unauthrised Monthly Payments for 5.5 years.

Hi there, After recently finishing my contract and upgraded contract with O2, I noticed a continued £10.62 coming out of my account with Santander. I took the reference number of this transaction and looked back at the 5 years I have spent with O2 an...

Resolved! Adding a family member to my Volt account.

My husband had a Virgin Mobile account but left after some pretty bad customer service.His current contract with ID mobile is up for renewal very soon. How can he join O2 via our Virgin Media account with me, and keep his current number?What offers w...

Macflame by Level 1: Joiner
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Resolved! Going to Morocco

I’m going to Morocco soon will I be able to use my phone there & if so how much will it cost me?

Kym05 by Level 1: Joiner
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