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Level 1: Joiner
Posts: 1
Registered: ‎30-03-2018
Accepted Solution

Need a Nano Sim

1. I require a Nano Sim as I heve recently swapped phones, would you kindly provide me with a new one, please?

2. Why do i get charged if I have a missed call (although the text msg states - this is a free msg and you have not been charged)?

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Posts: 98,880
Topics: 546
Solutions: 12,457
Registered: ‎04-04-2012

Re: Need a Nano Sim

@ritz this isn't O2 so we can't send a SIM but any O2 shop will provide you one for free. 

You should not be getting charged for those messages either so you can check on that when in store too.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Former Staff
Posts: 5,426
Registered: ‎18-04-2018

Re: Need a Nano Sim

Good morning @ritz, and congratulations on your new phone slight smile

 

I hope the information above helped you understand better how to get things sorted, but please do let us know if you need any further help!

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