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Level 1: Joiner
Posts: 1
Registered: ‎10-03-2019
Accepted Solution

Connection

After ten mins I can’t here them but they can here me
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Posts: 108,717
Topics: 561
Solutions: 14,395
Registered: ‎04-04-2012

Re: Connection

@Mills first thing to try would be removing your SIM and giving it a gentle clean with a dry cloth. If that doesn't help you, pop into your local O2 shop for a free SIM swap.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Former Staff
Posts: 5,427
Registered: ‎18-04-2018

Re: Connection

Hey @Mills , and sorry to hear about your call difficulties - did you get a chance to try the suggestions above yet? Any improvement?

 

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