Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! Have I won??

I've recieved a message purporting to be from o2 telling me I've been chosen to get an S9 for free. All I had to do was answer a few relatively unobtrusive questions about type of device I was using. Appatantly I 'won' and now I'm expecting my new s9...

Resolved! Previous orders

How do I get the information for a order for an iPad air from August 2014

Resolved! O2 roaming in turkey

I am travelling to Istanbul next week and would like to know if using O2 roamoming will be expensive to use there

Resolved! Connection Issues for last 48 hours

Is anyone else have issues in the London area (east E1) with connection???? I have had NO CONNECTION on phone, 4G and everything for last 48 hours. Was sent a text from O2 saying all was sorted but still nothing... have tried to live chat with them t...

Resolved! Credit file default

I took out a oneplus 3T contract in December 2016, changed my mind within the 14 day cooling off period and returned the phone. Just been checking my credit file lately and noticed a default on my credit file, can o2 put a default on file for a phone...

Recycle scam at it again

Got a quote for my perfect iPhone 7 Plus 128g immaculate condition been in a enclosed case since the day I got it! Q£210 got an email today saying revised quote £42 !!!! Due to discoloured area on LCD (shading) this is rubbish & I dis not accept it I...

Resolved! How easy is O2 Star Trader to use?

I've been thinking about using O2 Star Trader for a while now as it seems like an easy way to make money online without any real risk. Earning £5 commission on something that doesn't cost you anything maybe seems a little bit too good to be true, so ...

Tracking number not working

I placed an order about 2pm for delivery tomorrow for 10:30am, I haven’t received any confirmation emails but in my O2 under recent orders I can see it there as completed and there is a tracking number. But UKMail website doesn’t recognise the number...

Resolved! How do I track my order with UKMail

Hello, could someone help me on how I can track my order in the UKMail website? I got the package number but I don't know how to track it through their website. Would appreciate if someone helped.

chat

02 chat isnt working. when will it be back up and running??

O2

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