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Missing voucher

Mahua
Level 1: Joiner
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on ‎11-11-2020 14:08

on ‎11-11-2020 14:08

I requested an M&S evoucher on 12/10/20 but am yet to receive it. My statement says it has been sent. Where might I access the voucher?
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jonsie
Level 94: Supreme
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on ‎11-11-2020 14:59

on ‎11-11-2020 14:59

You would normally get an email

Check your spam or junk folders @Mahua 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Mahua
Level 1: Joiner
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on ‎12-11-2020 18:07

on ‎12-11-2020 18:07

I have. There was no mail. It’s more than a month.
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LukasB
Former Staff
In response to Mahua
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Registered:

on ‎18-11-2020 15:22

on ‎18-11-2020 15:22

Hey @Mahua has this been sorted by now?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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