Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...
Hello today I tried to make a phone call to sort out an insurance claim as I broke my phone and have been paying insurance every month. I was made aware the lines were open from 9am-7pm. I started phoning at quarter past 6 and wen trying to get an em...
(Sorry if this is on the wrong board, but none of the others seemed to fit the bill either.) I got a call a few minutes ago from a woman who said I'd called her number and she was ringing back to see who it was. Issue is that I haven't made any calls...
Hi,I’m trying to upgrade my Apple Watch and get to the point of filling my basket but then there is no way to check out! This isn’t the first time it’s happened, it happens on both the My O2 app and on the website. Please help?Thanks
Been told I would get a delivery tomorrow but I looked online the phone I'm getting Says it would take up to 1 week for delivery what should I do
Hi All, for some reason I was denied purchasing a sim. I’ve been a customer of o2 for over 20yrs. Anyway, as it mentioned I should email credit file referrals of which I’ve been doing for the past 2 weeks with nothing back from them. Does anyone have...
You say we can swap a SIM card. I have a small SIM card in my current phone, but I have bought a new phone which needs a nano SIM card. My small SIM card has within it a Nano card. Can I pop that out and use it in the new phone? Will this work? Will ...
How am I meant to disable phome locks etc for repair when my phone has bricked?
Hello I purchased a phone case with my contract that arrived today but I don’t like it. The man said I can return it but I don’t know how to? Please can you send me rerun details and how to post it back please
Unfortunately after phoning and going through my o2 my iphone 6s will not unlock to use other networks it simply saysThe IMEI has not been used on our network with the MPNprovided, so it will not be possible to unlatch it.
i just want to get to live chat - seems impossible! I can't use my mobile so having to use desktop.
