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Might not be able to get my device after ordering.

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Newsuum
Level 1: Joiner
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‎01-09-2018 15:19

‎01-09-2018 15:19

During the process of ordering my new phone I was told that I would be able to collect my phone on the same day. However afterwards it told me I may have to wait for a week for it to be available, this wouldnt be a big issue except I am moving away in 4 or so days and may not be there to collect it.

 

Would it be possible to get someone to collect it for me, or even have it sent over to a shop closr to my new place instead?

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MI5
Level 94: Supreme
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‎01-09-2018 15:22

‎01-09-2018 15:22

@Newsuum you'll need to speak to o2 to sort this out http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 150964 Posts
  • 646 Topics
  • 28766 Solutions
Registered:

‎01-09-2018 15:22

‎01-09-2018 15:22

@Newsuum you'll need to speak to o2 to sort this out http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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EmilieT
Former Staff
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‎03-09-2018 11:59

‎03-09-2018 11:59

Hi @Newsuum, and welcome to the forum :smiley:

 

Any news on your delivery, did you manage to make arrangements for it? Which device did you go for? 

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? :slight_smile:
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