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Summersue
Level 1: Joiner
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on ‎16-02-2019 10:37 - last edited on ‎16-02-2019 16:12 by Moderator

on ‎16-02-2019 10:37 - last edited on ‎16-02-2019 16:12 by Moderator

02 have made it very clear to me that I will be charged to send or receive MMS to my phone. Even if a text is too long and converts to mms or I use emoji it will charge me. I've got a link saying I've a mms and to view it on 02 but I cannot see if I open it that it's free to view in line or if I'll be charged!
Never was charged mms with Vodafone. I can only use WA to send view or receive MMS messages!

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Cleoriff
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on ‎16-02-2019 10:43

on ‎16-02-2019 10:43

@Summersue

Our official guide to MMS https://community.o2.co.uk/t5/How-to-Guides/Accidental-MMS-Sending-and-How-to-Avoid-it/ba-p/1014132

Hope that helps?

Veritas Numquam Perit

Girl in a jacket
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MI5
Level 94: Supreme
In response to Cleoriff
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on ‎16-02-2019 11:13

on ‎16-02-2019 11:13

@Summersue it is free to receive a MMS so do not worry about being charged for that.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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EmilieT
Former Staff
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on ‎18-02-2019 11:40

on ‎18-02-2019 11:40

Hi @Summersue, and welcome to the forum Wave 

I hope the information in the replies above answered your question, but if there's anything else we could help you with, please let us know!

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
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