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I have been charge for Premium & information services why

Laura0000000
Level 1: Joiner
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on ‎01-04-2020 12:03

on ‎01-04-2020 12:03

I have been charged £30  for Premium & information services why????

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MI5
Level 94: Supreme
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on ‎01-04-2020 12:08

on ‎01-04-2020 12:08

@Laura0000000 

Guide: Have you fallen for or been conned into a premium rate scam? What to do next and www.payforitsucks.co.uk

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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gmarkj
Level 66: Unequalled
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on ‎01-04-2020 12:10

on ‎01-04-2020 12:10

Because you have been subscribed to something @Laura0000000.
Some help here:
https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...
http://www.payforitsucks.co.uk/

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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