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How long does it take to get money from recycling an old phone

User_8088
Level 1: Joiner
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on ‎01-06-2021 20:48

on ‎01-06-2021 20:48

So, I've recently recyled my old phone in an 02 store, I took the phone in about 2 weeks ago and it hasn't gone into the payment method I wanted it to go into. If anyone knows why that would be great!

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MI5
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on ‎01-06-2021 20:50

on ‎01-06-2021 20:50

Still waiting for mine too @User_8088 

Apparently there is a backlog due to them being busy!

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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TheresaV
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on ‎08-06-2021 11:14

on ‎08-06-2021 11:14

Hi @User_8088, did you receive your payment in the end?

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MI5
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In response to TheresaV
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on ‎08-06-2021 12:01

on ‎08-06-2021 12:01

I received mine yesterday @User_8088 

Might be worth you chasing them up if not received yet https://www.o2recycle.co.uk/contact-us

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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