Galaxy buds for a £1
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on 04-11-2023 14:51
Hi
I've had my code for the buds but when applied it says £41 to pay ..when I took my phone upgrade it said for a £1.
Cheers
Rob
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on 04-11-2023 15:10
Quite a few reporting this issue due to a price change on the buds.
This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 04-11-2023 15:13
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on 04-11-2023 15:13
Yeah sorry just I worded it wrong ..just wondered if anyone else had the problem aswell
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on 04-11-2023 15:15
Yes, it appears everyone will have the issue since the price change.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 04-11-2023 15:16
I've just experienced this too. Got a text on Thursday the 2nd of this month (2 days ago) saying I only have to pay £1, now the website says I need to pay £41, after using my promo code. Laughable.
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on 04-11-2023 16:47
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on 04-11-2023 16:47
Please contact O2 to resolve this following the guidance given by @MI5 above :-
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202

