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Galaxy buds for £1.00

Richieb
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I bought a new phone at the beginning of October and at that time there was an offer for airpods/buds for £1.00. I was told I would receive an email within 30 days about this, but heard nothing. Can anyone offer any support, or utilised the deal themselves? Thanks.

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Enlli
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See if this helps

 

https://community.o2.co.uk/t5/How-to-Guides/Guide-Gift-With-Purchase/ba-p/1666528

If not you will need to contact O2

Message O2 on 

 

 (Facebook) (https://o2uk.co/O2CFB)  

X (Twitter) (https://o2uk.co/O2CTW) or 

Instagram (https://o2uk.co/O2CIG) ,,

They should be able to help you.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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Cragebo
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O2 are thieves, youll NEVER get the code from them

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Oxonian
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@Cragebo 

O2 aren't thieves as this is a manufacturer's offer.

O2 are administratively inept.  

Guide: Gift with Purchase  

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madasaf1sh
Level 77: Grand Master
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@Oxonian 

 

It is an o2 offer, not a Samsung Offer, as the promoter is o2 and and not Samsung UK, so it is a solely o2 mess..

A lot of people get the codes remember and we only hear about those who dont...

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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Oxonian
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@madasaf1sh 

I stand corrected. 💡

I wonder how many purchasers get, don't get, use and don't use the codes. 

I believe that buying from the manufacturer, so the gift arrives with your handset, is more straightforward. 🔜

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MI5
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So if it's not a Samsung offer, how come Samsung send them out with devices bought directly from them?

It is a Samsung offer which is promoted and administered by O2 (and the other networks) and O2 will recoup the cost from Samsung for each of the codes redeemed.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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