Disney+ bill

[Benraw90]

Hi,

I recently joined O2 and I was offered 3 months free Disney+ as an extra. I've just added that extra to my package, and I've been charged £5.32 for Disney+. Is this not supposed to be charged after the 3 month trial period?

Thanks!

Ben

[jonsie · Accepted solution]

Yes it should be free for the first 3 months

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202  or 0344 809 0202