Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
  • 96752 Views
  • 147 replies
  • 25 kudos

FAQs: Other Products and Services

Hi all, welcome to the Other Products and Services board! If you have questions on any other O2 Product or service that doesn't have its own board, such as voicemail, insurance, screen replacement service, O2 Wifi etc. this is the place you can post ...

Marjo by Former Staff
  • 9465 Views
  • 15 replies
  • 1 kudos

Resolved! Google pixel £100 cash back recycling

I’ve been trying to recycle my old phone following the purchase of my Google pixel but when I put in my order number to claim the cash back, it’s saying it’s not valid. Any suggestions please?

KP5 by Level 1: Joiner
  • 143 Views
  • 1 replies
  • 0 kudos

Resolved! Cashback

I have recently bought a new phone from 02 with £100 cashback as part of the deal. How do I claim this? I cant find anything about this on the website. Thanks in advance

Matt125 by Level 1: Joiner
  • 110 Views
  • 1 replies
  • 0 kudos

Resolved! Disney +

My activation link for the 3 months free Disney+ is not working - it’s is leading me to no where……

DG68 by Level 1: Joiner
  • 157 Views
  • 2 replies
  • 0 kudos

Resolved! problems logging in to MyO2

Hi, I've been getting problems with the "My O2" webpage for many months now, since about April I believe. Basically, as soon as I login, it does so, but immediately brings up an "Oops - sorry, something appears to have gone wrong" message. (but it is...

Anonymous by Not applicable
  • 3571 Views
  • 6 replies
  • 0 kudos

Resolved! New phone

I have just placed an order through o2 online and need to change the colour of the phone how do I do that?

Ruth10 by Level 1: Joiner
  • 108 Views
  • 1 replies
  • 0 kudos

Resolved! Unknown delivery date

Hi, did anyone else place an order for the Galaxy Book when it was on offer and still received no updates? I dont even know if i will ever receive it, cheers

Stmc89 by Level 1: Joiner
  • 154 Views
  • 6 replies
  • 0 kudos

Resolved! Is my mobile number being used elsewhere?

So I've had my new o2 iPhone 13 pro for just over 2 weeks. As soon as my phone got turned on I've started receiving continuous texts from a so called Samsung Verification with a 2fa code and at the end of each text is bP2ROrn3fZQ. To top it off I get...

LJ123 by Level 1: Joiner
  • 122 Views
  • 1 replies
  • 0 kudos