Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! Disney subscription

Hi, I would like to manage my Disney+ subscription but I can't find anywhere on myO2 that will let me do it

Resolved! O2 Travel

Hello, All I am subscribed to O2 Travel and have the following question: When I'm in the UK (Scotland), if I call my friend in NL, it is an 'International Call', for which I'll be charged. However, if I am in NL with my O2 phone and I call her, does ...

Meta quest contract

Does anyone know why I don’t have the option to buy any consoles on a payment plan? I have 1 payment left in a switch, is this the reason? Doesn’t eceb offer me the option at allThanks guys

Resolved! Delivery

I was due a delivery and looked at my App to see the status and was told it was delivered and signed for by myself even though I was 4 miles away …To be clear I never signed for anything or received anything ..The courier has no photos of the alleged...

Resolved! Airtime rewards

What are airtime rewards

Resolved! Lost voicemail

I have recently moved from 02 to Giffgaff. I forgot to back up some voicemail messages from my late father before doing this. Is there any way I can get these back??

Resolved! Cruising

Can anyone tell me if o2 have a roaming agreement with telenor maritime please ?

Resolved! Mobile broadband SIM

HelloI see O2 are selling preloaded Tablet SIM cards, 2, 8, 15 and 120GB.Could I buy one of these to install in an unlocked mobile band router?I am fed up with BT/Openreach promising superfast broadband and not delivering so would like to trial mobil...

Lost sim

Lost her old sim , froze my daughters account new sim has arrived how does she activate it ??

Resolved! Disney+ gift extra activation not working

Hi,I am trying to activate the 6 months free of Disney+ I was offered when joining O2 it keeps telling me I will get a text or an email to start the activation but nothing comes through, I have tried a few times over the last couple of weeks but I ha...

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