Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
  • 153107 Views
  • 147 replies
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Resolved! repair

i recently sent my phone to o2 for a repair, but after checking the repair tracker it says that they have had to exchange my phone. so they have pretty much closed the job and are sending my phone back to me. But i've had no quote or anything emailed...

Trouble porting number from old sim to new sim

Hi , looking for help please.I have tried to get o2 to move my current number from my old pay monthly sim to a new payg o2 sim. Contract finished so currently paying on a rolling basis for airtime. I have submitted this request on the phone (twice) a...

RH100 by Level 1: Joiner
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Resolved! Phone calls

Ive had 3 phone calls over the last week saying that I have been chosen to receive 40% off my monthly phone charges. It doesn't seem genuine and I have not stayed on the line. Anybody else had these calls?

KJS63 by Level 1: Joiner
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ESIM’s

How long has everyone had to chase o3 to fix Apple Watch esim issues? 202 don’t have a clue, online chat don’t have a clue and, whilst the o2 community seem to at least try, you still end up a the same dead end…paying £5/month but not receiving the s...