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Samsung Earbuds offer when purchased phone in Sept

JV2410
Level 1: Joiner
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on ‎05-11-2023 16:54

on ‎05-11-2023 16:54

Got text (as promised) with code so I could go on My O2 order Samsung ear buds, only £2 special offer with phone purchase in September.  Website wont accept code and keeps asking me to make a payment or set up DD?????? Frustrated doesnt quite cover it.  Spoke to advisor who assured me someone would get back to me, still waiting.............

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MI5
Level 94: Supreme
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on ‎05-11-2023 17:00

on ‎05-11-2023 17:00

@JV2410 

Keep chasing O2 as unlikely you'll get a call back. 

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Oxonian
Level 29: Intuitive
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on ‎05-11-2023 17:32

on ‎05-11-2023 17:32

@JV2410 

I have just replied to you on another thread. I'd be inclined to add the advice of @MI5 to my suggestions and make it a four-pronged attack. 

Good luck.  

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