Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Extra charges

Good evening i have been charged £5 three time in nov, for using my phone abroad, (between 10th and 16th) however while i was abroad i do not recall using my phone on the days in question, i used wifi and did not text or call any one while i was away...

Anonymous by Not applicable
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My order

I have ordered a phone and paid for next day delivery and it should have been delivered by 10:30 am or before on the 8th of December 2023 and it’s now Sunday and still haven’t received it which I’m not very happy about which is why I want my money ba...

Alexh50 by Level 1: Joiner
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Sainsburys O2 Wi-Fi

I'm using Samsung S10 plus. I am able connect to O2 Wi-Fi manually everywhere I go except this Sainsburys store at Aylesford, ME20 7NA. Please can someone help me with this.

Zabraham by Level 1: Joiner
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Resolved! No service after switch to O2

Hi all, New here as evident by the title so apologies if I’m posting in the wrong place. I recently switched from Three to O2 and my number has now successfully ported (as of yesterday) but I am continually getting “no service”. I have taken the SIM ...

jcj95 by Level 1: Joiner
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Resolved! Rewards

Hi everyone,I would like the 3month free subscription with Audible as a reward offered by O2 but already have an Audible account. Is there a way to get the reward for my existing account or do I need to create a new one?Thank you

Izmini by Level 1: Joiner
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Resolved! Roaming in USA

Hello, I’m on an O2 SIM only tariff, paying monthly. I’m confused about the best way to use my phone in the USA. I’ve looked at the website and there appear to be two options: 1. the Data Roaming Bolt On - Zone 1, £9 for 100mb; 2. the O2 Travel Bolt ...

Gordon434 by Level 1: Joiner
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Resolved! Code for galaxy buds pro 2 invalid

Has anybody had trouble trying to claim a pair of galaxy buds pro 2?I was sent a code a couple of days ago and it keeps telling me it's invalid. I waited a couple of days and tried again but no luck.Can't get through to a human to ask about it or get...

Jak by Level 1: Joiner
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Resolved! Promo code

Has anybody has issues with promo codes? I got my code for the galaxy buds2 Pro but it keeps saying code is invalid. I've been trying to talk to O2 from Friday and I just get passed on to someone else or back to virtual assistant which is useless. An...

Ritsonic by Level 1: Joiner
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