About CaptainSlow88

CaptainSlow88 · 23-10-2023

In June, I upgraded from my iPhone 12 to a 14 Pro and O2 offered me £205 for my old device. I sent off the device via Recorded Delivery and could see at my end that it was received by O2 Recycle on 16th June. As part of my agreement, the credit was t...

CaptainSlow88 · 03-03-2021

Hi there, I had the Samsung Galaxy S20 Plus which was running Android 11 One UI 3.0 before it got damaged and I had to get a replacement from my insurer. I've since received the replacement device but it appears to be stuck on Android 11 One UI 2.5 a...

CaptainSlow88 · 05-04-2017

Hi there, has anyone had much experience of trying to unlock their handset with O2? I have been trying to get mine unlocked for the best part of 2 weeks now. I've been on with the team 6 or 7 times and each time I'm told I'll receive the code within ...

CaptainSlow88 · 24-10-2023

@Oxonian @MI5 Thank you both for your help on this - I'll go ahead and lodge a complaint, and hopefully will make some progress with that. Thanks again.

CaptainSlow88 · 23-10-2023

Thanks, I'll await their latest response and see how it pans out. I don't really want to have to get a third party involved so the quicker they can sort it out the better. Disappointing service from O2 all round as they had promised me it was a simpl...

CaptainSlow88 · 03-03-2021

Thanks for confirming, hopefully update shouldn't be too far away.Unfortunately it turns out it is a BTS edition - comes up with their logo on startup! Oh well!

CaptainSlow88 · 03-03-2021

It's a separate insurer as phone wasn't bought through O2 so could be a possibility. The CSC is OXB which isn't one I recognised. As it turns out, it's linked to Samsung's BTS Edition S20+ which my replacement appears to be.

CaptainSlow88 · 03-03-2021

Perfect thanks! Thought it was related to carrier for some reason but this makes sense. Will keep an eye out for any updates.

O2

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O2 Recycle Non Payment

S20 Plus 5G Android 11 Update?

Unlocking Handset Issues

Re: O2 Recycle Non Payment

Re: O2 Recycle Non Payment

Re: S20 Plus 5G Android 11 Update?

Re: S20 Plus 5G Android 11 Update?

Re: S20 Plus 5G Android 11 Update?