cancel
Showing results for 
Search instead for 
Did you mean: 

Click through from app to ticketmaster does not allow purchase

Mrs_Bling
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I have the O2 Priority app, and can see the artists on presale. I choose the artist, venue and then "Get tickets" and am diverted to the ticketmaster website... but then it just says a presale is happening and doesn't let me buy any. This happens on every instance, every artist and venue I have tried. 

Message 1 of 3
322 Views
2 REPLIES 2

pgn
Level 77: Grand Master
  • 39521 Posts
  • 244 Topics
  • 1796 Solutions
Registered:

Try using your browser to get to 

https://priority.o2.co.uk/

instead of the App, @Mrs_Bling - if that works for your tickets, then remove the app, reboot your phone, and reinstall the app from your phone's app store.

Otherwise contact O2: Guide: How to find help & contact O2 

Good luck!

Message 2 of 3
298 Views

Mrs_Bling
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi, thanks for the reply. It still doesn't work, so I'll be contacting O2. 

Message 3 of 3
256 Views