Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Claim Free Samsung Tablet

Hi,In my need to clean up my emails, I managed to delete the email I received from O2 that contained the link I need to redeem the offer for a free tablet. And I also deleted everything in the bin so its permanently gone. Does anyone know if there's ...

Resolved! Hiking the price up on Disney plus

See they have hiked the price up on Disney plus. I have it in my package for 7.99 a month will the price go up or stay the same thank you

Resolved! Contact a person?

I want to cancel Disney +. I am paying monthly however it is not in my extras list to cancel! Any ideas. Does anyone know how to actually speak to some one at O2 as I just keep going around in circles. Thanks

NHS discount

I’ve text 61202 with my employers name but haven’t received the company code to allow me to put my discount on. Does anyone know what I should do other than speak to hr because they never respond or answer.

Help with a credit issued to my account by o2

Following a very long conversation with o2 via phone in store and via phone at home, a credit of £163 has been issued to my account to enable me to clear the handset balance and therefore upgrade. This has been issued to my next bill therefore I am s...

Refund

Hi I started to order a Samsung phone however I cancelled the order due to it taking a while and would rather come into a store to get it sorted. It did take an upfront payment off me when will I receive my refund

Resolved! Using phone in the Maldived

Any suggestions for using the phone in the Maldives. Do I need to do anything in advance of going?

Resolved! samsung cash back deal not showing?

I bought a new Samsung phone and there was a cash back offer with it, however I can not see any where that I can claim this back. Has anyone else been able to make the claim and if so how did you achieve it. Is there a link I am missing, or have you ...

DHL not delivering my phone

I upgraded my phone on Monday, it was received in the DHL depo on Tuesday, yet the delivery is delayed and when I asked why it wasn’t being delivered, DHL told me to contact o2. I’m not sure where or how to contact o2 or what to even tell them as DHL...

Cancelled order

Why was my order cancelled?

O2

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