Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...
Hi, could anyone tell me why I keep getting the payment failed error message whenever I try to checkout in the shop please? It did the same thing when I tried upgrading my phone a few weeks back which resulted in me buying through the chat function, ...
I have order a accessory for Samsung Flip5. Samsung Galaxy Z Flip5 StarterPack. However, I havent received any email about my order after payment. Who can help in this? I have selected click and collect and its not dispatched yet and expected to arri...
Hi, Refer to Order number: ********** I ordered a Pixel Buds Pro Charcoal on 18 Aug 2024 and received the confirmation email says will be delivered in Up to 4 weeks, but I didn't receive the item till now, and I cannot trace it in O2 website. Could y...
I have recently changed my mobile phone provider from virgin media/O2 to vodofone. I am still receiving bills from virgin media even though my contract had ended and my renewal was available. The o2 payments have stopped but not the virgin media paym...
I have been told that I need to swap my existing 2G SIM for a 4G SIM because O2 will be switching off the 2G network. On the O2 website it states that “This SIM can be collected free of charge at our stores or delivery will be free and sent in the po...
Hi,I've completed my contract. And for these few years, I will be working abroad most of the time. Can I switch to a cheaper monthly plan and keep the "Travel Inclusive Zone"? I'm open to both pay monthly or pay as you go.Please advise how I can make...
hi, I have moved network due to low availability to service in my local area. I used a PAC code when switching to carry my mobile number over. Will I need to get in touch via a call or will my contract with you guys, O2, automatically cancel?Thank yo...
Hello, I received an email, advising I was due a refund for account number - [MOD EDIT: Personal info removed]. I cannot enter into the account as I have left the network now, and am no longer with O2. I cannot sign into my02 for this account, as the...
Hi I joined with other net work and would Levine to keep my this phone num may I get pac code of my this num please which one is *********** [Mod edit: Please do not post phone numbers on the public board. Thanks!]
Hi , I missed a payment was trying to pay online but side doesn’t work
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