Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...
I am leaving the UK to live abroad indefinitely. I would like to change my contract from monthly pay to a pay as you go contract for at least 12 months as I will need to manage ongoing expenses & bill payments via internet banking which require phone...
We purchased a kids smart watch for my sons xmas. Ive put an O2 sim in it, set up an O2 account and registered watch against account. Ive set watch up. Downloaded watch app and registered watch on this. However watch is showing as no network. Ive tri...
Hello, Just after some help I placed an order with O2 with delivery due tomorrow for a Meta Quest 3s.My issue is there is no "my orders" page to track my order on my O2.I cannot login to the my O2 app it gives me an error and when I try to live chat ...
Hopefully this guide will help with understanding why sometimes you may inadvertently send an MMS (chargeable) instead of an SMS (usually free from allowances). First we need to understand the difference. An SMS is a normal text only text message (sh...
Hi,Where I work there is no mobile phone signal and I rely on wifi calling over the corporate wifi.I had an android phone and had no issue with wifi calling but I recently switched to an iphone SE (2022 3rd gen) and it will not work with wi-fi callin...
Hi everyone Looking for advice on this as I've never had to claim I dropped my Honor magic V3 (it had a case on) and whilst there doesn't seem to be visible damage only some chips on the spine, it has caused the phone not fold completely flat and als...
my phone has broken so I have no way of using the o2 app or calling the o2 helpline. How can I get help online? Thanks!
Hi there. I dropped my phone yesterday and it’s not working. I tried to claim my insurance but it says that I need to pay my bill first but I have no due bill and my last bill is paid. Any idea?
My son bought two tickets to a Prodigy concert at the o2 Brixton Academy. He received an email saying the tickets have to be in the o2 app for them to be scanned on entry however only one of the tickets has transferred successfully from Ticketmaster ...
Hi, hoping I can get help ,I cancelled my Amazon Prime extra via the o2 app/website but Amazon prime still say's my account is billed through o2 so therefore can't cancel by Amazon account
