Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Phone delivery

Hi, I ordered the new iPhone over 2 weeks ago and when i ordered it, it stated up to 2 week delivery, last Friday would have been to weeks, I receive a text saying i would receive it on Saturday but i didn't receive anything to say it was delivered t...

were is may phone?

I chose to exchange my cell phone, but it was not delivered and now it has been sent back to the sender... I am frustrated with this service.

mobile data

My mobile data isn’t working, tried turning phone off and on multiple times.

Resolved! Going abroad

Hi I’m going to turkey what do I need to do to use my phone abroad

My data roaming isn’t working

New sim

Hi I wonder if you could tell me how I get a new O2 sim for my phone number ending in 0055 please

Galaxy Buds 3 Pro - Voucher Redemption

Hey guys, I finally received my promo code to redeem the buds3 pro for £20 this morning. Placed an order via the website with the code applied. However, after clicking order, the page went blank. The money was then taken from my bank account, yet I c...

Resolved! Data Speed in USA

Can anyone advise if the data speed when roaming in USA is still capped at 2Mbps.

Cancel My Contract

How do I cancel my O2 contract when I’ve lost the SIM card?

Resolved! Ridiculous insurance claim

Two weeks ago I claimed on my phone insurance.Tuesday they picked up the phone and Friday they told me the claim had been accepted and an as new refurb replacement would reach me on Monday.That one turned out to have some screen damage and a broken f...

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