Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
  • 73541 Views
  • 147 replies
  • 22 kudos

FAQs: Other Products and Services

Hi all, welcome to the Other Products and Services board! If you have questions on any other O2 Product or service that doesn't have its own board, such as voicemail, insurance, screen replacement service, O2 Wifi etc. this is the place you can post ...

Marjo by Former Staff
  • 7756 Views
  • 15 replies
  • 1 kudos

Resolved! Phone stolen abroad

Hi, my husbands phone was stolen yesterday. I need to report and claimbut don’t have the IMEI and no idea how to get it as the phone is gone. No paperwork at the moment. Any ideas? Thank you

JMedina by Level 1: Joiner
  • 100 Views
  • 2 replies
  • 0 kudos

Resolved! Porting number - coming back to 02

I am returning to 02 from 3 to take advantage of the VOLT benefits, and want to ensure the port goes smoothly as possible.I have a new SIM coming and I gave my PAC code when i ordered my airtime SIM only contract, am I right that once received I pop ...

Dr_ic2 by Level 1: Joiner
  • 135 Views
  • 3 replies
  • 0 kudos

Resolved! Cancel my order

Hello I would like to cancel an order I recently made within the hour 

0987 by Level 1: Joiner
  • 171 Views
  • 2 replies
  • 0 kudos

Resolved! Order

Good Morning, please would someone tell me the status of an order I placed. I was informed that I would receive emails but haven’t had anything as yet. the order number is ms-xxxxxxxxx [mod edit: Please do not post order numbers on the public board. ...

Ant5 by Level 1: Joiner
  • 82 Views
  • 1 replies
  • 0 kudos

Resolved! Delivery

I ve been booked for customer service/Repair centre..they emailed me with my receipt..but dont have any address or label...Friday was the day when they emailed me and from then ...i didnt receive any label/bags to send the phoneThanks

Stefan15 by Level 1: Joiner
  • 56 Views
  • 1 replies
  • 0 kudos