Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Hi ive yet to receive order NC71918600.I am also unable to track this online; can you advise the status of it please?

Alexk91 by Level 1: Joiner
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AirTag 4-pack ordered via online shop

I ordered a 4-pack AirTag via your online shop last Thursday (06/06/24) for collection at your store in London. However, I cannot find an email confirmation of the order but I have definitely been charged on my debit card for this order. I would be g...

kfungkk by Level 1: Joiner
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Update on NC73453323

Hi could you please update me where my order is? It said they’d get back to me in 24hrs but it’s been 2 days and heard nothing

help41 by Level 1: Joiner
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Airtime rewards

I’ve gifted £10 airtime reward but the recipient hasn’t received it . How long does it take to reach their account?

Sue601 by Level 1: Joiner
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Resolved! discounts for additional contracts

Hi, can i get the 20% dicount for an additional contract? I am looking at puchasing a apple tablet with unlimited data esim,Currently I have two som contracts with you only,thank youhamish macpherson

hamishmac by Level 1: Joiner
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My network app.

Dose anyone if you are able to still sign in to the my network app as I have been trying to sign in to the my network app with my Giffgaff number and but it hasn't been sending codes out for me to sign in and then I tried to sign up my o2 pay as you ...

Luke35 by Level 1: Joiner
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Resolved! Extra link not working?

I added an extra to my account, but when I click the redeem button and have been told I’ll be redirected to their website the webpage doesn’t change. Is this an issue with the O2 website or with the extra website? I’ve tried this on mobile browser, t...