Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! Extra link not working?

I added an extra to my account, but when I click the redeem button and have been told I’ll be redirected to their website the webpage doesn’t change. Is this an issue with the O2 website or with the extra website? I’ve tried this on mobile browser, t...

International bolt on

I recently travelled to Canada, zone 1. On arrival, I received a text from 02 to buy a zone 1 bolt on but, when I followed the links, only zone 3 was available. I tried the 23336 text but it told me to call. I called and was put on a loop that kept t...

Oakwood1 by Level 1: Joiner
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My monthly bill

I am not happy with tge amount I am expected to pay every month. Please can you tell me if you have a cheaper plan.

Happy3 by Level 1: Joiner
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no network

I have been cancelled on everything and cant even log in as cant receive the activation text

Re: Contact o2 legal team

hello, I have MASSIVE ISSUES with 02 and as you have probably experienced too their customer and in-branch service are useless.Did you manage to find their legal department's details?

EG_EG by Level 1: Joiner
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Resolved! online chat

why have O2 removed the online chat from website ? or does anyone have the link for the online chat feature

dezg by Level 1: Joiner
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Prepaid Mastercard scam

Has anyone else had difficulty receiving the prepaid reward card? I was told I was no longer eligible, even though there has been no changes on my account. I've been trying to contact o2 for a resolution for over 2 months and not getting a response.

Emmalidd by Level 1: Joiner
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