Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
  • 147 replies
  • 25 kudos

FAQs: Other Products and Services

Hi all, welcome to the Other Products and Services board! If you have questions on any other O2 Product or service that doesn't have its own board, such as voicemail, insurance, screen replacement service, O2 Wifi etc. this is the place you can post ...

Marjo by Former Staff
  • 15 replies
  • 1 kudos

Resolved! Phone taken by the police

My phone has been taken by the police after I was arrested. They say I will get it back in about two weeks. Am I allowed to get a new SIM in the meantime (I have a spare handset) - that will deactivate the SIM in the phone the police have.

KFC by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! New phone

Hi a have new phone but I wanted to stay with the old number .I got a sim carda with a new number.please help

Resolved! Credit File Referrals

HI. IBackground info.... I have a tablet with o2 that had 3 payments go missing. A payment trace was done and the payments were found. However o2 did not record this and the device was disconnected and a mark made on my credit file. I have since had ...

Resolved! Decline repair quote

hi, i sent back my device due to a cracked screen and I've been quoted £420 for a repair which seems extortionate especially as the phone is only worth £600. Anyway, I have called twice now to say I dont want to pay this so return the phone but both ...

Resolved! O2 Recycle Website not working

Hi I was wondering if anybody could help me because I am getting super frustrated.I have literally just bought a new upgrade for my phone and am trying to recycle my old phone through o2 recycle. I am typing the serial number in, its asking me to tic...

Gray by Level 1: Joiner
  • 2 replies
  • 0 kudos