Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...
We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...
This is absolutely ridiculous, please can you urgently advise why O2 are refusing to provide a refund for an item already returned and this issue has been ongoing since 30th December 2023 !!! On my last email to your executive complaints team I provi...
Hello, I've done searches and read terms and all sorts and can't seem to find a straight answer to this one: Airtime rewards minimum payout is £10. What happens if my monthly airtime bill is less than £10? I've got a spend cap of £0 and a monthly bil...
Had a 6 month free Disney+ subscription. Forgot to turn off auto-renew so have been billed with a subscription due to start 12 Feb (today) and end 11 March.Have cancelled the auto renew now.Cannot access Disney+. Rang 02 at 16.40 and was answered at ...
Hi! I ordered a laptop to store to collect, I have checked the tracking and on my part it says “completed” but I’ve not received an email saying it’s ready to collect? Does anyone know anything about this?
I recently purchased a pixel 8 pro as there was a free fitbit. Otherwise would have gone for the Samsung s23. Put in the claim but they won't accept the o2 receipt? How do I claim this or was it just a scam to get us to buy Google phones?
Hi,My wife and I have old iPhone 7’s which are adequate for our needs - messaging, browsing. The problem arises when we visit our local indoor sports arena. We just cannot connect to the internet. I realise we can’t get wifi, but our phones are showi...
you have text me re my bank details for refund how do i do this
I just tried to purchase Beats earbuds online. I paid £40 fee but for some inexplicable reason the credit check failed, even though I have a high credit rating. I assume I’ll get my £40 back, has anyone else suffered this?
i transferred from o2 to voxi last month. i got a text message saying that from 12/01 my credit balance was £20 and i could claim a refund once the transfer was complete and the transfer was complete on the 15/01. on the 16/01 and the 17/01, £15 was ...
I’m just looking to cancel my Disney extra
