Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! Voicemails

I have a question about voicemail. I am trying to permanently save some voicemails on my phone from my Dad who recently passed away, not sure how would do this? Thanks.

M-c by Level 1: Joiner
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Resolved! Travelling to America with 02 Travel Bolt On

HiJust wanted to get some general help around travelling to america soon, did some research on the O2 travel bolt on, if I go outside of the EU, does that mean with the additional £6 daily charge I can use all my normal allowance for data,texts and c...

KMAN by Level 1: Joiner
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PAC

I need PAC code for numer ************. I can't get text messages because I have two numbers on my account. Thanks Mariusz [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Mario1974 by Level 1: Joiner
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Disney plus activation

HiI’ve received a link via email and Text to activate Disney plus, neither of these links are working on my iphone7, just leaving a blank screen. Does anyone have any ideas? Thank in advanceAlan

AlanBall by Level 1: Joiner
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Resolved! O2 Recycle: Royal Mail tracking shows phone received but email states not received after 3 days

I sent my phone in to O2 Recycle which is showing on the Royal Mail tracking site as received by O2 Recycle on Monday 14th October. I’ve received an email from O2 Recycle today - Thursday 17th October - saying they have not yet received my phone. I’l...

ACH68 by Level 1: Joiner
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Click and Collect

HiI wonder if anyone can help me. I place an order online on 3rd Oct for some phone case for click and collect instore and have been trying to cancel the order now for 2 weeks. I even went instore with ID and they told me I had to call o2 customer se...

Ka11 by Level 1: Joiner
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Resolved! U.K. Ringtone when abroad

Hidoes anybody know if there's an app or service that can stop people knowing I'm away when they ring me in Spain. I don't want people to know I out of the country and therefore want them to hear a UK ringtone when calling me.

Aclara by Level 1: Joiner
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Netflix sub

I have Netflix subscription paid through my o2 bill but this morning when I entered into Netflix it is asking me to add an updated payment method, even though I checked and the payment was listed on my latest bill.