Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

6-month free Amazon Prime

I took out new tariffs this year but have received no information about the 6-month free Amazon prime I chose as an extra and it is not listed as available for activation. It would be good to be able to actually speak or interface with someone live a...

Resolved! Haven't received a Galaxy Buds 3 Pro code for S25 Ultra

Hi everyone, I pre-ordered and received the S25 Ultra at the end of January, but after waiting a while and seeing there were issues, I have yet to receive the code for the Galaxy Buds 3 Pro. They weren't a major reason I bought the phone, but I defin...

Resolved! Cancel Disney

Please cancel Disney from my account.

Resolved! Haven't received my Samsung Buds 3 Pro Code!!!!

I bought 2 S25 Ultras from O2 with the promise of the buds 3 pro per device, I have only received one code. Anyone else having the same issue? This is really poor service. I called and warned them I had only received one, a month ago, only to be told...

My imei has been reported as lost or stolen - but isn’t

I took my phone to Apple to have the back screen replaced - they couldn’t repair the device as my imei is down as lost or stolen. this makes no sense as I’m using the phone… it’s an upgrade from a few weeks ago. o2 said they couldn’t see anything / t...

Samsung Galaxy Watch 6 from O2 - Damn thing's almost never worked!

Above. I bought this on a 3 year contract last July, however despite returning to the shop with it several times, they won't do anything because they don't even believe I am who I am and that the account's in my name because I don't carry ID document...

Disney+ Premium Plan activation not working

I signed up to an ultimate plan yesterday and received an email to activate my Disney+ Premium Plan.When I clock on the link I get the following error:403 ERRORThe request could not be satisfied.Request blocked. We can't connect to the server for thi...

Resolved! O² and the Amazon Prime Subscription.

Hello I have activated the Amazon Prime subscription which is now live Am I able to use two Logins because I also use another Amazon Prime Login too that belongs to my son ?

Resolved! Samsung probud3 - discount code

I still haven't received my discount code for the Samsung Probud 3's following my qualifying purchase of my s25. Is this the same as everyone else or have you received yours already? Thanks,Harry

Resolved! Havent received my Samsung Buds 3 Pro discount for preodering the S25 Ultra

I preorderd the S25 Ultra the day it was annouced,received the phone ok but never got the discount code for the galaxy buds 3 Pro after the 30days. Anyone else having issues getting the code from O2?

O2

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