Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! E-sim activated on phone instead of watch in error...

Hi everyone, I wonder if anyone can help me. I have recently activated an e-sim for my new Galaxy Watch 7 (well I thought I did) via my "My O2" app. Looked like it went through fine. I then spent ages wondering why my watch didn't have an e-sim activ...

MD00 by Level 1: Joiner
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Resolved! Travel to Japan

Not sure if this is the right place or not.....We are travelling to Japan in Oct for 2 weeks.I understand that data roaming is avail in japan at £6 each day used, whether it be for 2 mins or all day?I presume, like other countries, I am linked up to ...

Issues with discount for Samsung buds 3pro

The discount offered by 02 when I purchased the Samsung s25 ultra. The offer is 20 pound for Samsung buds 3 pro but every time I enter the code it's only taken off the up front cost. This happened with the offer on the s24 ultra. When I contact 02 th...

Maheak by Level 1: Joiner
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Resolved! O2 Web Top-Up not recognising a valid O2 PAYG number

My monthly web top-up for younger son's PAYG phone failed at the first hurdle earlier, complaining that the entered mobile number (tried with leading 0 or leading +44, no difference!) is not an O2 PAYG Number, see screenshot below.Web top-up for his ...

Screenshot_20230423-161249.png 1682267485807.jpg
pgn by Level 79: Lord of the Boards
  • 10045 Views
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Resolved! Share my data allowance from my phone to my tablet.

I have a pay monthly plan with O2 for my phone with 150Gb of data that I never use.I am now getting a new tablet with 5G and rather than getting a new sim-only deal I want to know if I can share my phone data allowance with my tablet.I know that othe...

Ballantin by Level 1: Joiner
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Resolved! o2 Switch Up/Recycling

I sent a phone in last year and within 3-4 days I got a text and a few emails to inform me my phone had been checked over and was fine.I have did it again because I wanted the s25 and a cheaper bill due to personal circumstances, I sent my s24 away n...

Resolved! Audible

How do I remove extras from account? I have audible book that I want to remove

Beckymel by Level 1: Joiner
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Sim

HiMy sim is not working, i am able to use data but not send or receive txt or calls.Any help would be great

statto7y by Level 1: Joiner
  • 439 Views
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PIN Being Sent to Wrong Phone Number

Anyone ever ordered a phone but DPL wont leave it because O2 are sending the PIN number to a different number? ...... twice now DPD have refused delivery and I've even asked O2 to change the number (to the actual number on the phone!!!)

Toots27 by Level 1: Joiner
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