Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...
We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...
I am with EE. Before Christmas l was delivered an iPad from O2 which l never ordered. I rang immediately and was told keep it in its box and the matter will be referred to the fraud department. I am, and still are, worried that my identity has been s...
Hello, I am writing to please ask for advice about multiple bills and a threatening Debt Recovery letter received from O2, with regards to my mother-in-law who has been dead since June 2023.We were all under the impression that she was on a SIM-only ...
I have inadvertently created two Amazon accounts for Prime. The Prime linked to my O2 isn’t the correct one so I need it deleted and the correct one added
I am thinking of moving to another network/provider.1/ Will there be any costs for me to cancel my existing contract2/ How do I go about it Thanks Brian Lindsay
Hello all , I have o2 switch up as confirmed by live chat and 2 different o2 stores , I went into one of those stores today to try and switch up! , got to the checkout and it was not showing up to allow the worker to trade it in , he was confused by ...
Hello all. I have tried online to cancel an extra I do not require anymore (as I subscribe to it on a full package elsewhere). Prime Video extra (I already have full prime membership). I have tried to follow the guidelines someone else provided. (Go ...
This is absolutely ridiculous, please can you urgently advise why O2 are refusing to provide a refund for an item already returned and this issue has been ongoing since 30th December 2023 !!! On my last email to your executive complaints team I provi...
Hello, I've done searches and read terms and all sorts and can't seem to find a straight answer to this one: Airtime rewards minimum payout is £10. What happens if my monthly airtime bill is less than £10? I've got a spend cap of £0 and a monthly bil...
Had a 6 month free Disney+ subscription. Forgot to turn off auto-renew so have been billed with a subscription due to start 12 Feb (today) and end 11 March.Have cancelled the auto renew now.Cannot access Disney+. Rang 02 at 16.40 and was answered at ...
Hi! I ordered a laptop to store to collect, I have checked the tracking and on my part it says “completed” but I’ve not received an email saying it’s ready to collect? Does anyone know anything about this?
