Other Products and Services
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! No Buds3 Pro for either handset I preordered

I preordered the S25 and S25 Ultra and was given 2 codes after a 7hr conversation with possibly the worst customer service experience I've had in a very long time. I was assured by the representative I spoke to last that both sets of Buds3 Pro were n...

cjbkorn by Level 1: Joiner
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Removing a bar

Because I lost my phone, 02 put a bar on it. But since I found my phone they said they would remove the bar, but that was a week ago and I was still a bar on my phone. I can't contact them to remove it. I've been to the O2 shop and they've tried to r...

Premium call scammers

I am based in the UK and are inundated with scam calls from premium numbers commencing 08.. ... ....; the number is always different so each time I have to block each number and delete it, and wait for the next one. 3 or 4 per day.The scam is that if...

MGC by Level 1: Joiner
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Resolved! Number transfer

I have requested my number to be ported over from Giff Gaff to O2. The number I am wishing to transfer has stopped working on my old phone (before 8am this morning), but is still not working on my new phone (now 14:16) How long does it normally take?...

Tjmac by Level 1: Joiner
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Resolved! Daughter wants her own contract now.

Hello! I'm hoping for a simple answer please. I have had my daughters contract on my account (she pays me the money) She has now made the decision that she would like her contract to be in her name and go from her bank account. Ive had a look around ...

0333 321 6022 O2 or not O2 ? That is the question

Morning, I had a call yesterday from Craig on 0333 321 6022 - the phone showed the CLI as both "scam" and "O2".Based on regional accent, he was in (or at least from) the UK. Whilst he did his introduction I had time to quickly search the number and f...

RDF by Level 1: Joiner
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FDN Restictions

(Second attempt at posing this question - will be shorter...!) I've been using FDN successfully for a while (slight vulnerability in letting texts through if RCS chats is activated in Google Messages, but once you overcome that...!)My question relate...

Resolved! 02 policy

I have been a happy 02 customer for years. I have two lines I use. One is my mother’s. She is 93. She has been given 6-12 months to live. She has af. Cancer and dementia. She will now be going into a home. Never to use the phone again. Yes she I have...

Mjt1 by Level 1: Joiner
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