Login to your MyO2 and go to manage my details. You’ll need your phone to get a verification code to enter that part of the website.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues. Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
I tried to get an upgrade this morning from the shop in Town, I couldn't remember the security answer on my account (on most things I use Mum's maiden name but it wasn't that, fortunately I've just had a brain wave and remembered the word) However Dad won't let me upgrade till there's a lot left to pay off on my current phone (I only got this one last October)
