Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! Disney plus extra don’t want it

I clicked to find out more about Disney+ but seeing the details don’t want tbe extra. The order has gone through. I have not activated. What can I do? if the 28 day activation period passes without activation will the order be cancelled. it is imposs...

Mick23 by Level 1: Joiner
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Resolved! Email about being charged for cancelling Disney+

I got this email:Dear customerWe have restricted your account because we encountered an error while renewing your subscription.Your account will be terminated within 3 days and you will be charged a closing fee of 9.99€.Once your information is updat...

More0h by Level 1: Joiner
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Resolved! Order did not arrive despite tracking says delivered

Hello all,I need some help with what I should do next but before that here is the backstory on my current situation.I placed an order for air pods from 02, paid in full and received a DHL tracking a couple of days later. On the tracking it said that ...

Ordered my phone Friday

I ordered my phone Friday but had an email saying they was saving the purchase Saturday so then I pressed the order button Saturday and I called them to say I won’t be in Friday Saturday for them to deliver it and my phone im using now is falling par...

Resolved! When did I Join o2?

Hello, does anyone know if there's a way to find out when you joined O2? I think i'm over 10 years, but can't find any records earlier than 2014.

gvlewis by Level 1: Joiner
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Resolved! e sim

Hi, I've recently had to exchange my iPhone 14 pro for a new one as the camera broke. When trying to set up the new phone in store the apple technician was unable to transfer my esim from my old phone. Apparently it should be as easy as placing the 2...

Resolved! Return phone

Hello - I am writing here cause I am desperate for some help. I am trying to return a like new iPhone I bought last week. On Thursday I spend 3,5 hours trying to speak with the returns department. Yesterday, I spent 3 hours in the morning and 4 in th...

CB4 by Level 1: Joiner
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Resolved! Report a phone number impersonatimg 02

Hi there Not sure of this is the correct way to imform the company. However i am sending you a number that i had a phone call prentding to be 02. Trying to sell me a new samsung s23 and samsung watch 4. Number is below. +443333216022 After refusing t...

Grant27 by Level 1: Joiner
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