Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
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Resolved! Failed Credit Check - possible address mismatch?

I'm trying to take out a £6 a month SIM only contract but I keep failing the credit check part. I called O2 sales who suggested subscribing to Equifax who run the credit checks to download my credit report. Then call Equifax to ask if they see any re...

Wilkoss by Level 1: Joiner
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Aerial direct - help needed

So today both my wife and I made the mistake (I think) of agreeing to aerial direct in our lives. I blame new parent tiredness decision making and my wife blames me (fairly). Having now read up on them I’m really worried about what I’ve got us into a...

Rob7799 by Level 1: Joiner
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  • 1 replies
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Resolved! Travel inclusive vs O2 travel inclusive bolt on

Hello,I am going on holiday to America soon and therefore I thought I would need the O2 Travel bolt which I added to my account as I didn't seem to be eligible for the O2 Travel Inclusive Bolt On. However, I discovered that I have something called a ...

szmonkey by Level 1: Joiner
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Resolved! Device

Hi there, my phone has been lost and I’m abroad at the minute, I don’t whether somebody has taken it or whether it’s just lost somewhere - I want to clear my device incase it’s been stolen how do I do this?

Resolved! America

Hi. When I landed in America 3 days ago I turned on my 4G for about 2 minutes before I received a message saying what the charges were. I’ve been charged £43 for 23MB I was wondering if I could be given the benefit of the doubt on this occasion?

James35 by Level 1: Joiner
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Resolved! Signal now not fit for purpose

I have been with O2 for probably 30 years. In the last 18 months where I live in Kingswood, Surrey. The signal and WiFi has deteriorated to the point of uselessness. My village, Walton On The Hill, and Banstead are like a blank patch. I have complain...