Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! sim swap_ retain existing mobile number

can anyone clarify procedure...on the online page for retaining existing number when joining o2. it requires input of mobile number.....is this the new number which come with new sim card or existing number on old sim. it has been a long time since i...

mark46 by Level 1: Joiner
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Resolved! Adding my son's new sim card to my account

My son received a new phone and O2 sim card (pay as you go) and I was wondering if it could be added to my account so that I could have parental control. Thank you for your help in advance,Diane

DHMB by Level 1: Joiner
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Resolved! Travel Bolt Ons for Asia

Hi all! I pay for a bolt on that gives me data usage in most of North/South America and Australia, but I was wondering if there was a bolt on available for countries in South East Asia? Particularly Indonesia, Philippines, Vietnam and Cambodia. Thank...

Jamie05 by Level 1: Joiner
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Credit File Affected in error

@O2Simon or @O2Emma are you able to help me please? I was sent a final bill in December 2022 by o2 but I called customer service as there shouldn't of been a charge. They said they credited my account for the amount and there was nothing left to pay ...

Help123 by Level 1: Joiner
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Resolved! Claim free gift

How do I claim the free chromebook I am entitled tondue tontaking out a contract? Or do they just send it to me ?

Kim15 by Level 1: Joiner
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Resolved! Switch up on like new phones

Does anyone no if you can use your switch up on a like new phone? after the s22 ultra but none in stock but in stock on the like new phone with 6 months free airtime is this possible asked on line they say yes to go inshore to sort asked store they s...

DK22 by Level 1: Joiner
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Resolved! Reactivation issues: need to get in contact with O2

I was away from the UK and my number got deactivated. I added £30 to the account but it's not shown up as being credited. I got a new number at an O2 shop and they said to get in contact with O2 customer service to get the credit put on my new number...

Teach1 by Level 1: Joiner
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Resolved! Number transfer

Hi I'm new to o2 jumped ship from ee as o2 offered better deal. Sorted out bringing my number over with the sales assistant in the the o2 store and she said it would take 24-48 hours to switch. I'm now on day 4 and my number still hasn't transfered. ...

Gkillion by Level 1: Joiner
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