Changing security question

[Jamie]

How do I change the security question on my 02 account please?

[Anonymous · Accepted solution]

@Jamie Best way to do this is call customer service on 202 if you are pay monthly or 4445 pay as you go 

https://www.o2.co.uk/contactus

[MI5]

Login to your MyO2 and go to manage my details.
You’ll need your phone to get a verification code to enter that part of the website.

[Cleoriff]

http://www.o2.co.uk/myo2

[Jamie]

Worked ! Thank you x

[Jamie]

Thank you 😊

[Anonymous]

@Jamie Your very welcome & welcome to the forum 

[MrRichAllen1976]

I tried to get an upgrade this morning from the shop in Town, I couldn't remember the security answer on my account (on most things I use Mum's maiden name but it wasn't that, fortunately I've just had a brain wave and remembered the word) However Dad won't let me upgrade till there's a lot left to pay off on my current phone (I only got this one last October)