Solved: Security Question Change

ggdd22 · ‎21-07-2025

Hi,

I'm having trouble changing my security question and answer. It takes me through to the virgin and o2 place and I cannot find an option to change security question at all. In 'security settings' it's just about setting up a passkey or changing virgin and o2 password.

Many thanks in advance if you can help!

MI5 · ‎21-07-2025

@ggdd22

You need to do it in your My O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎21-07-2025

@ggdd22

You need to do it in your My O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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