cancel
Showing results for 
Search instead for 
Did you mean: 

Cancel o2 travel while abroad

Anonymous
Not applicable
Hi I only wanted one day and I have been charged every day! I now have wifi and am abroad for one more month, please tell me how I cancel from here as it is very expensive for me. Thanks castles a senior
Message 1 of 17
8,742 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 151661 Posts
  • 649 Topics
  • 28840 Solutions
Registered:
Call CS on the free number in the attached link
http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 17
8,290 Views
16 REPLIES 16

MI5
Level 94: Supreme
  • 151661 Posts
  • 649 Topics
  • 28840 Solutions
Registered:
Call CS on the free number in the attached link
http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 17
8,291 Views

Bambino
Level 86: Prestigious
  • 24350 Posts
  • 1058 Topics
  • 3816 Solutions
Registered:

@Anonymous When you cancel O2 Travel, make sure you go into settings and turn mobile data off on your phone. If you are out of range of your WiFi connection you will incur roaming charges at a higher rate if you don't.

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 3 of 17
8,283 Views

Anonymous
Not applicable

If you want to opt-out, you can do so at any time by texting “NOTRAVEL” to 23336. It can take up to 24 hours for O2 Travel to be removed from your account.

 

If you do opt-out of O2 Travel, you’ll automatically be charged standard European roaming rates for all calls, texts and data usage when travelling.

 

 

Message 4 of 17
8,279 Views

MI5
Level 94: Supreme
  • 151661 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

@Anonymous wrote:

If you want to opt-out, you can do so at any time by texting “NOTRAVEL” to 23336. It can take up to 24 hours for O2 Travel to be removed from your account.


I'm not sure if the shortcodes work outside of UK though ?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 17
8,267 Views

Bambino
Level 86: Prestigious
  • 24350 Posts
  • 1058 Topics
  • 3816 Solutions
Registered:

@MI5 wrote:

@Anonymous wrote:

If you want to opt-out, you can do so at any time by texting “NOTRAVEL” to 23336. It can take up to 24 hours for O2 Travel to be removed from your account.


I'm not sure if the shortcodes work outside of UK though ?


We also don't know where the OP is abroad.

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 6 of 17
8,261 Views

MI5
Level 94: Supreme
  • 151661 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

@Bambino wrote:

We also don't know where the OP is abroad.


True, but we can safely assume it's in the EU

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 7 of 17
8,255 Views

Cleoriff
Level 94: Supreme
  • 127389 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

I honestly don't think short codes work when out of the country. I know when I have tried to vote in a reality show (yeah yeah) it's not recognised.

Mind you I have never tried an O2 short code?

Veritas Numquam Perit

Girl in a jacket
Message 8 of 17
8,249 Views

MI5
Level 94: Supreme
  • 151661 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

@Cleoriff wrote:

I honestly don't think short codes work when out of the country.


I didn't suggest it originally for the same reason, but maybe @Anonymous could try it and confirm one way or the other?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 9 of 17
8,245 Views

Cleoriff
Level 94: Supreme
  • 127389 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

@MI5 wrote:

@Cleoriff wrote:

I honestly don't think short codes work when out of the country.


I didn't suggest it originally for the same reason, but maybe @Anonymous could try it and confirm one way or the other?


Yes...I should have quoted you ...I was simply backing up your query....As you probably know I have tried it for Strictly...:smileytongue:

Veritas Numquam Perit

Girl in a jacket
Message 10 of 17
8,242 Views