Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! Network updates to 4g in ng21 area Mansfield

I was wondering if anyone would have any info to when or if the 4g update was still taking place in the area ng219aeI was told 2 years ago we would have it in 6 months and paid extra for 4g based on this but it didn't happen.3 weeks ago the status pa...

View Order

Hello I ordered a Fitness baclet and it has not arrived - How can I track the order ?

Resolved! What is the range of the Pocket Hotspot Plus?

Hello, I was just wondering if anyone knows what the range of the Pocket Hotspot Plus is. If someone could let me know that would be great! Thanks!

Has anyone managed to get Adele priority tickets?

Have been logged on since 8.45 and still in the waiting room. Is this normal? I see tickets are going quickly and there are only 2 levels of seating left. Not sure if I am in a waiting room or if the screen has locked. Not feeling very priority at th...

Resolved! Sun+ Goals promotion

I upgraded my monthy Sim Only contract from 7GB to 20GB. Last year when I joined O2, I received code for Sun Goals which expired a month ago. But not this time.Is O2 still doing the promotion on Sun Goals? Thanks in advance.

Resolved! Where is my order

i made an order to O2 for a FitBit on 25/111/15 and have not received notification that it is or has been delivered to shop. My account with O2 states I have no outstanding orders. Cannot contact O2! HELP!!!

Failed Delivery Responses

Why do I continually get failed delivery responses when I send e-mails from my O2 email account to blueyonder account holders?

Unable to connect to London Underground WiFi

Hello, I am getting this error message since the last few days after logging in to the WiFi via the the standard O2 page:Sorry we're having a few problems at the moment. We're working on it, so have another go later. Any one can help? Simone

Cancel O2 wifi service!

Hello, a few weeks ago i was given an offer about the O2 free wifi service and i was sent a sim card, but ive realised i do not need this offer anymore and i would like to cancel it and cancel my direct debit with you, so there is no money taken from...

Resolved! Sony SmartWatch 3 Order

Hi, I am concerned over an order I placed last week for a Sony SmartWatch 3 that I purchased through the O2 online shop on 26/11. I had an email notification on the 26//11 stating the item has been dispatched and I should receive it next day, however...

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